Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.
Once your items are inspected, you'll get your refund typically within 48 hours.
During the holiday (November-January) season, we may need additional time to complete the refund.
Use the contact form below to request a return or exchange.
To be eligible for a return, your item must be unused, and free from dirt, dust, hair, any fragrances or other foreign odors including smoke, and in the same exact condition that you received it in.
